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Price Change Communication
Trend towards moving sales online The trend to move sales online is not new, but is accelerating and is more successful when price communication is planned. There are many benefits to shifting your sales online such as: Improved operational planning & resource...
Expert Panel on the Impact of Corona on Various Industries
The corona crisis is challenging especially for those industries that rely on constant visitor streams and fans such as mountain railways, sports clubs, and cinemas. Companies in these industries need to come up with new and creative ways to keep their business...
Made in Germany – Germany’s Approach to Economic Restart
The grand reopening Germany is restarting, with businesses opening slowly and people beginning to venture out. In our previous posts we discussed how the government is carefully limiting the size of gatherings to protect both workers and the general population. Now,...
Crowd Control – How your Business can benefit from Capacity Management
Where are we now? We reached a milestone, the curve is flattening. With that achievement come the calls to reopen stores, attractions and sporting matches. We now start a tightrope walk, balancing risk to people with reopening the economy; trying to find the right...
My View on the Sports Ticketing Industry
Are we ready for the future? Sports play a major role in my life. Watching or playing, they drive me to achieve more, to be better. All of my childhood idols are athletes, Michael Jordan, Jan Frodeno, even Jan Ullrich in his battles against Lance Armstrong. Their...
My personal view on the current state of business
To all of our customers, readers, and followers: Hopefully this post finds you and your family, friends and colleagues well. This crisis is impacting all of us in ways that we could never expect. By talking, listening and coming together, we can support each other and...