{"id":17558,"date":"2026-08-20T13:53:06","date_gmt":"2026-08-20T13:53:06","guid":{"rendered":"https:\/\/www.smart-pricer.com\/?page_id=17558"},"modified":"2026-08-20T14:53:34","modified_gmt":"2026-08-20T14:53:34","slug":"customer-account-anagement-m-w-d","status":"publish","type":"page","link":"https:\/\/www.smart-pricer.com\/de\/jobs\/customer-account-anagement-m-w-d\/","title":{"rendered":"Customer Account Management (m\/w\/d)"},"content":{"rendered":"

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Customer Account Management (m\/w\/d) <\/strong><\/h1>\n

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Smart Pricer ist das f\u00fchrende Unternehmen f\u00fcr die Optimierung von Ticketpreisen in Europa<\/strong><\/h1>\n

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Smart Pricer ist das f\u00fchrende Unternehmen f\u00fcr die Optimierung von Ticketpreisen in Europa. Wir sind stolz darauf, mit f\u00fchrenden Skigebieten wie S\u00f6lden, Ski amad\u00e9 und Zermatt sowie Sport- und Entertainment-Playern wie dem FC Bayern M\u00fcnchen, der DEAG und mehr als 100 weiteren Kunden zusammenzuarbeiten.<\/p>\n

Um unsere Kunden bestm\u00f6glich bei ihrer Pricing-Strategie zu begleiten, suchen wir dich ab sofort als Account Manager in Berlin\/Innsbruck. In dieser Rolle unterst\u00fctzt du Neukunden beim erfolgreichen Onboarding und stehst unseren Bestandskunden als verl\u00e4ssliche Ansprechperson zur Seite. Du hilfst ihnen dabei, das volle Potenzial unserer L\u00f6sungen auszusch\u00f6pfen und nachhaltige Erfolge zu erzielen.<\/p>\n

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Customer Account Management <\/strong> <\/span>(m\/w\/d)<\/span> <\/span><\/h1>\n

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Als Customer Account Manager:in bei Smart Pricer bist du die zentrale Schnittstelle zwischen unseren Kund:innen, dem Sales-Team und unseren Datenanalyst:innen. Du sorgst daf\u00fcr, dass Anforderungen, Analysen und Strategien optimal aufeinander abgestimmt sind und begleitest unsere Kund:innen bei der erfolgreichen Umsetzung datenbasierter Pricing-L\u00f6sungen.<\/p>\n

Du verstehst die gesch\u00e4ftlichen Herausforderungen unserer Kund:innen, koordinierst interne und externe Stakeholder und stellst sicher, dass Projekte effizient umgesetzt werden. Dabei \u00fcbersetzt du komplexe Analysen in konkrete Handlungsempfehlungen und unterst\u00fctzt unsere Kund:innen dabei, das volle Potenzial unserer L\u00f6sungen auszusch\u00f6pfen.<\/p>\n

Von der Implementierung neuer Strategien bis zur langfristigen Betreuung bestehender Accounts \u00fcbernimmst du Verantwortung f\u00fcr den Erfolg unserer Kund:innen und entwickelst gemeinsam mit ihnen nachhaltige L\u00f6sungen mit echtem Mehrwert.<\/p>\n

Als Teil unseres Accounts und Data Teams arbeitest du eng mit den Bereichen Sales, Data Analytics, Product und Operations zusammen.<\/p>\n

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DEINE AUFGABEN\u00a0<\/h3>\n
    <\/ul>\n

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    Verantwortung f\u00fcr die Betreuung und Weiterentwicklung ausgew\u00e4hlter Kundenaccounts<\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“R||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.27.4″ _module_preset=“default“ header_level=“h5″ hover_enabled=“0″ border_color_all_image=“#107095″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

    Zentraler Ansprechpartner f\u00fcr Kund:innen bei allen strategischen und operativen Fragestellungen<\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“R||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.27.4″ _module_preset=“default“ header_level=“h5″ hover_enabled=“0″ border_color_all_image=“#107095″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

    Koordination der Zusammenarbeit zwischen Sales, Data Analytics und Kund:innen<\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“R||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.27.4″ _module_preset=“default“ header_level=“h5″ hover_enabled=“0″ border_color_all_image=“#107095″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

    \u00dcbersetzung von Kundenanforderungen in konkrete Aufgaben f\u00fcr unsere Daten- und Produktteams<\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“R||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.27.4″ _module_preset=“default“ header_level=“h5″ hover_enabled=“0″ border_color_all_image=“#107095″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

    Planung, Steuerung und Nachverfolgung von Kundenprojekten<\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“R||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.27.4″ _module_preset=“default“ header_level=“h5″ hover_enabled=“0″ border_color_all_image=“#107095″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

    Vorbereitung und Durchf\u00fchrung regelm\u00e4\u00dfiger Kundenmeetings sowie Pr\u00e4sentation von Ergebnissen und Empfehlungen<\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“R||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.27.4″ _module_preset=“default“ header_level=“h5″ hover_enabled=“0″ border_color_all_image=“#107095″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

    Identifikation von Optimierungspotenzialen und Entwicklung datenbasierter Pricing-Strategien gemeinsam mit unseren Kund:innen<\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“R||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.27.4″ _module_preset=“default“ header_level=“h5″ hover_enabled=“0″ border_color_all_image=“#107095″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

    Sicherstellung einer hohen Kundenzufriedenheit und langfristiger Partnerschaften<\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“R||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.27.4″ _module_preset=“default“ header_level=“h5″ hover_enabled=“0″ border_color_all_image=“#107095″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

    Enge Zusammenarbeit mit dem Vertrieb bei der Entwicklung neuer Gesch\u00e4ftsm\u00f6glichkeiten<\/p>\n

    [\/et_pb_blurb][\/et_pb_column][et_pb_column type=“1_2″ _builder_version=“4.20.2″ _module_preset=“default“ global_colors_info=“{}“][et_pb_text _builder_version=“4.20.2″ custom_margin=“||21px|||“ custom_padding=“||14px|||“ global_colors_info=“{}“]<\/p>\n

    DEIN PROFIL<\/h3>\n

    [\/et_pb_text][et_pb_blurb icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.27.4″ _module_preset=“default“ header_level=“h5″ hover_enabled=“0″ border_color_all_image=“#107095″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

    Erfahrung<\/strong><\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“T||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.20.2″ _module_preset=“default“ header_level=“h5″ hover_enabled=“0″ border_color_all_image=“#107095″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

    Mindestens 3\u20135 Jahre Erfahrung im Customer Account Management, Customer Success, Consulting oder Projektmanagement<\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“T||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.20.2″ _module_preset=“default“ header_level=“h5″ hover_enabled=“0″ border_color_all_image=“#107095″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

    Erfahrung in der eigenverantwortlichen Betreuung von Kund:innen und komplexen Projekten<\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“T||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.20.2″ _module_preset=“default“ header_level=“h5″ border_color_all_image=“#107095″ global_colors_info=“{}“]<\/p>\n

    Erfahrung in der Koordination verschiedener Stakeholder und Teams<\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“T||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.20.2″ _module_preset=“default“ header_level=“h5″ border_color_all_image=“#107095″ global_colors_info=“{}“]<\/p>\n

    Idealerweise Erfahrung in einem datengetriebenen oder technologieorientierten Umfeld<\/p>\n

    [\/et_pb_blurb][et_pb_blurb icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.27.4″ _module_preset=“default“ header_level=“h5″ hover_enabled=“0″ border_color_all_image=“#107095″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

    Kommunikation & Organisation<\/strong><\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“T||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.20.2″ _module_preset=“default“ header_level=“h5″ hover_enabled=“0″ border_color_all_image=“#107095″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

    Ausgepr\u00e4gte Kommunikations- und Stakeholder-Management-Skills<\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“T||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.20.2″ _module_preset=“default“ header_level=“h5″ border_color_all_image=“#107095″ global_colors_info=“{}“]<\/p>\n

    F\u00e4higkeit, komplexe Zusammenh\u00e4nge verst\u00e4ndlich und adressatengerecht zu vermitteln<\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“T||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.20.2″ _module_preset=“default“ header_level=“h5″ border_color_all_image=“#107095″ global_colors_info=“{}“]<\/p>\n

    Sicheres Auftreten gegen\u00fcber Kund:innen und internen Teams<\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“T||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.20.2″ _module_preset=“default“ header_level=“h5″ border_color_all_image=“#107095″ global_colors_info=“{}“]<\/p>\n

    Strukturierte, selbstst\u00e4ndige und l\u00f6sungsorientierte Arbeitsweise<\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“T||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.20.2″ _module_preset=“default“ header_level=“h5″ border_color_all_image=“#107095″ global_colors_info=“{}“]<\/p>\n

    Hohes Ma\u00df an Eigeninitiative und Verantwortungsbewusstsein<\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“T||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.20.2″ _module_preset=“default“ header_level=“h5″ border_color_all_image=“#107095″ global_colors_info=“{}“]<\/p>\n

    Flie\u00dfende Deutsch- und Englischkenntnisse in Wort und Schrift<\/p>\n

    [\/et_pb_blurb][et_pb_blurb icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.27.4″ _module_preset=“default“ header_level=“h5″ hover_enabled=“0″ border_color_all_image=“#107095″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

    Kundenfokus & Business-Verst\u00e4ndnis<\/strong><\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“T||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.27.4″ _module_preset=“default“ header_level=“h5″ hover_enabled=“0″ border_color_all_image=“#107095″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

    Freude daran, langfristige Kundenbeziehungen aufzubauen und zu pflegen<\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“T||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.27.4″ _module_preset=“default“ header_level=“h5″ hover_enabled=“0″ border_color_all_image=“#107095″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

    Hohe Kundenorientierung und ausgepr\u00e4gtes Verst\u00e4ndnis f\u00fcr gesch\u00e4ftliche Zusammenh\u00e4nge<\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“T||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.27.4″ _module_preset=“default“ header_level=“h5″ hover_enabled=“0″ border_color_all_image=“#107095″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

    F\u00e4higkeit, Kundenbed\u00fcrfnisse zu erkennen und passende L\u00f6sungen zu entwickeln<\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“T||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.27.4″ _module_preset=“default“ header_level=“h5″ hover_enabled=“0″ border_color_all_image=“#107095″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

    Proaktive Arbeitsweise und Blick f\u00fcr Optimierungspotenziale<\/p>\n

    [\/et_pb_blurb][et_pb_blurb icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.27.4″ _module_preset=“default“ header_level=“h5″ hover_enabled=“0″ border_color_all_image=“#107095″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

    Nice-to-have<\/strong><\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“T||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.27.4″ _module_preset=“default“ header_level=“h5″ hover_enabled=“0″ border_color_all_image=“#107095″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

    Grundlegendes Verst\u00e4ndnis f\u00fcr Datenanalyse und Business Intelligence<\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“T||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.27.4″ _module_preset=“default“ header_level=“h5″ hover_enabled=“0″ border_color_all_image=“#107095″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

    Erfahrung im Umgang mit CRM-Systemen und Projektmanagement-Tools<\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“T||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.27.4″ _module_preset=“default“ header_level=“h5″ hover_enabled=“0″ border_color_all_image=“#107095″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

    Kenntnisse in SQL oder BI-Tools sind ein Plus, aber keine Voraussetzung<\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“T||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.27.4″ _module_preset=“default“ header_level=“h5″ hover_enabled=“0″ border_color_all_image=“#107095″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

    Interesse an datengetriebenen Gesch\u00e4ftsmodellen und Pricing-Strategien<\/p>\n

    [\/et_pb_blurb][et_pb_blurb use_icon=“on“ font_icon=“T||divi||400″ icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.27.4″ _module_preset=“default“ header_level=“h5″ hover_enabled=“0″ border_color_all_image=“#107095″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n

    Zus\u00e4tzliche Italienischkenntnisse sind von gro\u00dfem Vorteil (Innsbruck)<\/p>\n

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    Warum Smart Pricer?<\/strong><\/h1>\n

    \n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=“1_2,1_2″ _builder_version=“4.20.2″ _module_preset=“default“ custom_margin=“1px|auto||auto||“ custom_padding=“44px|||||“ border_color_top=“#E2EEFB“ global_colors_info=“{}“][et_pb_column type=“1_2″ _builder_version=“4.20.2″ _module_preset=“default“ global_colors_info=“{}“][et_pb_blurb title=“DU PASST ZU UNS, WENN DU…“ use_icon=“on“ font_icon=“||fa||400″ icon_placement=“left“ image_icon_width=“200%“ _builder_version=“4.20.2″ _module_preset=“default“ header_level=“h3″ border_color_all_image=“#107095″ global_colors_info=“{}“][\/et_pb_blurb][et_pb_blurb icon_placement=“left“ image_icon_width=“100%“ _builder_version=“4.27.4″ _module_preset=“default“ header_level=“h5″ hover_enabled=“0″ border_color_all_image=“#107095″ global_colors_info=“{}“ sticky_enabled=“0″]<\/p>\n